I had to tell someone about my experience with Lightspeed Aviation today. Last weekend, when flying, my 2-year-old 30-3G headset started shorting out. After fiddling with the cord it appeared to have a short near the control module. I called Lightspeed on Tuesday and asked about repair. They gave me an RMA and I FedExed that day. On Wednesday morning I received an email that the headset had arrived. On Thursday morning I received another email that it was being shipped. When I got home Thursday it was waiting for me.
Wow! 48 hour turnaround and NO CHARGE! Great service from a great company.
Lightspeed Aviation
Lightspeed Aviation
Bret Smith
9A Flying (N16BL)
Blue Ridge, GA
http://www.FlightInnovations.com
APRS Tracking: http://www.flightinnovations.com/tracking.html
9A Flying (N16BL)
Blue Ridge, GA
http://www.FlightInnovations.com
APRS Tracking: http://www.flightinnovations.com/tracking.html
- captain_john
- Sparky
- Posts: 5880
- Joined: Sun Oct 31, 2004 9:17 am
- Location: KPYM
Absolutely REMARKABLE!
I have the Twenty 3G's and an old pair of Solos. The boom on the Solos were recalled. I had the same pleasant experience with the company at that time too.
I am sold on them and like the Kool-Aid too!
CJ
I have the Twenty 3G's and an old pair of Solos. The boom on the Solos were recalled. I had the same pleasant experience with the company at that time too.
I am sold on them and like the Kool-Aid too!
CJ
RV-7
Garmin G3X with VP-X & a TMX-IO-360 with G3i
It's all over but the flying! 800+ hours in only 3 years!
Garmin G3X with VP-X & a TMX-IO-360 with G3i
It's all over but the flying! 800+ hours in only 3 years!
- Wicked Stick
- Class B
- Posts: 1000
- Joined: Wed Feb 09, 2005 10:00 pm
- Location: KEWB
- captain_john
- Sparky
- Posts: 5880
- Joined: Sun Oct 31, 2004 9:17 am
- Location: KPYM
You need to get up pretty early in the morning to get a jump on me!Wicked Stick wrote: Kool-Aid
Wow Captain, I guess I gotta get me some Kool-Aid too... the next time I need to be up as early as you were to post the message. Posted: Fri Oct 05, 2007 3:46 am
CJ
RV-7
Garmin G3X with VP-X & a TMX-IO-360 with G3i
It's all over but the flying! 800+ hours in only 3 years!
Garmin G3X with VP-X & a TMX-IO-360 with G3i
It's all over but the flying! 800+ hours in only 3 years!
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- Chief Rivet Banger
- Posts: 4013
- Joined: Thu Oct 14, 2004 8:40 pm
- Location: Baltimore, MD
- Contact:
I am a big fan of my Lightspeeds. They are a great headset.
http://www.rivetbangers.com - Now integrating web and mail!
Current Build: 2 years into a beautiful little girl
Current Build: 2 years into a beautiful little girl